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At Slooopie, we're here to help! Whether you have questions about our products, need assistance with an order, or just want to say hello, feel free to reach out to us.
Our friendly customer support team is dedicated to providing you with the best service possible.

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For any inquiries, please contact us through the following:

Customer Support

If you have questions about your order, please include your order number in your message to help us assist you faster.

Info@slooopie.com

Feedback: We love hearing from our customers! If you have feedback, suggestions, or ideas on how we can improve, let us know. Your input helps us make Slooopie the best place for all your pet needs.

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1. Introduction Welcome to Slooopie! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or shopping on our site, you agree to comply with these terms. 2. General Conditions We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products without notice at any time. 3. Product Information All descriptions, images, and prices of products are subject to change at any time without notice. We have made every effort to display the colors and images of our products accurately, but we cannot guarantee that your computer monitor’s display will be accurate. 4. Orders and Payments By placing an order, you agree to provide current, complete, and accurate purchase information. We accept payments via credit card, PayPal. We reserve the right to cancel or limit quantities purchased per person, per household, or per order. 5. Shipping and Delivery We aim to dispatch orders within 1-2 business days. Delivery times vary based on location and shipping method selected. Slooopie is not responsible for delays caused by shipping carriers or events beyond our control. 6. Returns and Refunds We offer a 7-day return policy. Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase. Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong item sent). Refunds will be processed within 5-7 business days after receiving the returned item. 7. Limitation of Liability Slooopie shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use of our products or website. 8. Privacy Policy Your submission of personal information through the store is governed by our Privacy Policy. 9. Intellectual Property All content on this site, including text, images, logos, and graphics, is the property of Slooopie and protected by intellectual property laws. 10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of The United States of America 11. Changes to Terms and Conditions We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website. 12. Contact Information For any questions regarding these Terms and Conditions, please contact us at info@slooopie.com

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